Service isn’t just a word at IBS—it’s an attitude that is defined by three specific concepts: communication, flow and "can do". Together, these allow us to meet your goals and deliver the IBS level of quality:
- Communication—When you work with IBS, you have clear communication contacts, a commitment to fast response times, and proactive progress reports.
- Flow—Flow results from an established process. Our process is agile but easily replicated from project to project, defining responsibilities, scope parameters, and priorities, reducing unnecessary change orders, and providing options for needed change orders. Our one-stop shop capabilities with various materials keep the flow moving forward during the process.
- Can Do—According to legend, Alexander the Great solved an "unsolvable problem" called the Gordian Knot using out-of-the-box thinking and unique strategies. At IBS, we are proud of our “can-do” spirit that uses creativity and out-of-the-box thinking to solve problems, address changes, and come up with new and better solutions. We enjoy the challenges that keep us at the top of our game and the satisfaction of our clients.